- When will the CITB credit accounts be withdrawn?
From 29th November 2019 CITB account holders will not be able to purchase CSCS cards via their CITB credit accounts.
- How do I set up a new prepaid account facility with CSCS?
Details on how to set up a pre-paid account can be found here: https://www.cscs.uk.com/applying-for-cards/employer-applications/prepaidaccounts/
- Does this affect individual applications?
This change does not affect individual applications. Individuals applying for cards over the telephone will continue to pay via a debit or credit card. However, when the new service is launched the quickest way to apply and pay for your card will be via the online system.
- How do I find out more?
There will soon be guidance on setting up a prepaid employer account on www.cscs.uk.com/employer. Should you wish to speak to a member of the CSCS team to discuss your application and payment options then please call on 0344 994 4777.
- I have a CITB credit account, can I use it to pay for CSCS cards now?
Until 29th November you can continue to make payments in the usual way (via credit accounts or via payment over the phone).
- Are CITB credit accounts being closed down?
No, CITB credit accounts will remain. This announcement only affects CSCS card payments. CITB account holders will be able to continue using their CITB accounts to pay for other CITB services such as publications and Site Safety Plus.
- How will I make payments in the future?
Those wishing to continue using an account facility to pay for their CSCS cards will be required to set up a new prepaid account within the new CSCS online system. Details on how to create an account will soon be made available on www.cscs.uk.com/employer.
- Why is CSCS ending payments from CITB credit accounts?
Later this year CITB will cease administering the scheme on CSCS’s behalf. This means CITB will no longer be collecting payments for card applications and therefore we need to remove ourselves from CITB’s employer accounts process.