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New Service Provision

  • Are there any scheme changes?
  • No. The scheme will continue to operate as normal. The changes are solely focused on improving the application process. Cards will be continued to be issued following the same scheme rules.

  • Should I renew my card early?
  • No. If your card is due for renewal after the online system is up and running we recommend that you apply using the new online application process when your card enters the renewal period. Applying for a CSCS card online will be considerably easier, quicker and more convenient than any other means of application.

    If your card is due for before the online system is up and running we recommend that you continue to renew it in the usual way.

  • Does this mean I have to apply/renew my card online?
  • No.

    When the online service is up and running, we recommend that you apply online. You will be able to apply for your card anytime and from anywhere using your mobile phone, tablet or laptop. Online applications will be considerably easier and quicker than any other means of application.

    However, the option of applying over the phone will continue to be available.

  • What if I can’t as don’t have access to a computer?
  • The option of applying over the phone will continue to be available.

  • Can I still call up and apply / renew my card?
  • Yes, the option of applying over the phone will continue to be available. But if you apply online you won’t need to pick up the phone or wait in a call queue.

  • Can I still apply on paper?
  • Yes, you can continue to apply by posting the paper application form on the CSCS website, as well as the required documents and payment, to CSCS.

    However, when the new service is up and running the existing paper application form will no longer be available and applicants must apply using the online system or the telephone service.

  • When is all this changing?
  • The new service will go live by the end of 2019.

  • Is anything changing regarding taking the HS&E test?
  • No. The CITB Health Safety and Environment test will continue to operate as normal and remains a key requirement for the majority of CSCS cards.

  • How do I find out more?
  • We are committed to keeping the industry updated on progress and further announcements will be made throughout the year. The best way to keep up to date with our progress is to keep an eye on the website www.cscs.co.uk, follow us on Twitter @CSCS or sign up to our free newsletter via the website.

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