How do I use the CSCS go smart software once I’ve installed it?

If you are using a computer, ensure that you have correctly installed the CSCS go smart software and that the appropriate drivers for your Smartcard reader are also correctly installed.

Make sure the CSCS go smart software is running. You should be able to see the CSCS logo in the system tray in the lower right hand corner of your screen.

Place the CSCS SmartCard on/in your card reader.

Note: If you are using a Contact reader, please make sure the card is inserted the correct way around.

Your screen will display the cardholder’s photo and a card image on the left and the cardholder’s details on the right. The card reading mode is indicated in the top left hand corner of the window.

 

If you are using a smartphone or tablet device, ensure that the go smart app has successfully installed and is fully updated. Check that the NFC (Near Field Communication) is enabled in your device settings.

Start the go smart app and place a CSCS card against the back and top of the device (the general location of the NFC reader, though some models may differ). Ensure that the front of the card is held facing the device. Once fully loaded, an image of the card and the information on it will be displayed on the screen of the device.

Note: the go smart app is not compatible with IPhones or IPads.


Go to the full FAQ list