I am trying to check a CSCS smartcard but it won’t read?

The card you are presenting may not be a valid CSCS SmartCard.  Try reading another card.

If you are using a computer and the problem persists, check that the CSCS go smart Software is running. If go smart is running, close it down and restart it. Go smart needs to be restarted if your computer has been into hibernation mode or your reader has been moved to a different USB port since you last launched the software.

If you are using a smartphone or tablet device check that the NFC (Near Field Communiction) is enabled in your device settings. Hold the card against the back of the device, near the top (the general location of the NFC reader, though some models may differ) and with the card facing the device.


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