The CSCS go smart software is prompting me for a user name and password. What should I do?

If your company uses a web proxy or Internet gateway appliance that requires user authentication, the CSCS go smart Software will attempt to authenticate in exactly the same way as your web-browser. Therefore, if you are usually prompted for a username/password to access the Internet, the CSCS go smart Software will prompt for these in exactly the same way.

If you are continually prompted for a username and password and are unable to synchronise CSCS smartcard, please refer to My Web proxy or firewall is preventing connections to the CSCS servers, what can I do? 


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