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Why are CSCS moving to online applications?

For more than 20 years CSCS’s card application processing and contact centre support services have been delivered under contract by the Construction Industry Training Board (CITB).

In late 2017 CITB formally notified CSCS of their intention to withdraw from delivering the service. This provided CSCS with an exciting opportunity to identify and procure a modern service that will greatly improve the application process for our 1.5 million card holders.