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Our phone lines are closed all day Friday 2nd March

Published: February 28, 2018

Due to the adverse weather conditions a number of staff are unable to make the journey to work. Unfortunately, this means we cannot deliver the normal telephone service and we have taken the decision to close the telephone lines for today.

We apologise for the inconvenience caused and it is hoped that the service will be returned to normal tomorrow.

We will continue to update you on this issue via the website and Twitter @CSCS.

In the meantime, if you have a question about CSCS, you may find it easier to use the new Web Chat service on the CSCS website.

Web Chat is a quick and easy way of talking to the CSCS team without the need to pick up the phone. Simply wait for the Web Chat box to appear on the CSCS website, submit your question and a member of the team will be soon be in touch.

Please note: Web Chat can only be used for general enquiries.

For those wanting information on replacing their CRO cards please visit This webpage will explain all you need to know about replacing your CRO card.

Alternatively, for anyone wanting to know what card they can apply for, please use the Card Finder tool on the CSCS website Card Finder is the quickest way to find out which card to apply for. Simply enter your occupation into Card Finder, follow the steps on the screen and Card Finder will tell you which card you can apply for.

For those looking to book the CITB Health, Safety and Environment test please visit

Thank you for your patience while we work through this issue.