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How to tackle fraud

There are simple ways to tackle fraud, the most effective being the regular electronic checking of CSCS cards.

All CSCS cards are Smart – they contain a chip that stores basic information on the cardholder’s identity, qualifications, and training. Site managers can read this information using CSCS Smart Check – available for free via Google Play and the App Store – or their existing card checking systems.

Employers are urged to check the validity of CSCS cards either by using the Smart technology contained within the card or using the Check a Card facility on the CSCS website.

Action

When CSCS are made aware of fraudulent practices taking place at a training or testing centre immediate action is taken to cancel every card issued by that centre. The next time the card is electronically checked the employer will be notified that the card is cancelled. If a card is cancelled the worker should not be allowed on site.

Visual inspections will not identify fraudulently obtained cards. CSCS continues to call on employers and principal contractors to carry out thorough electronic card checks, as this is the only means to determine if a card is cancelled.

Until every qualification and training course is delivered legitimately the risks posed by fraudulently obtained qualifications and unqualified workers remains. CSCS is urging those responsible for the delivery of training to ensure they have the appropriate measures in place to tackle the fraud.

CSCS Smart Check app

Available to download now, the CSCS Smart Check app allows, for the first time, all 2.1 million cards displaying the CSCS logo to be electronically verified using a single app, providing employers with a quick, easy and secure way of identifying fraudulently obtained cards.

Visit the CSCS Smart Check homepage for further information.

Electronic verification of qualification certificates

Work is ongoing with the Awarding Organisations to introduce the 100% electronic verification of qualification certificates. This will greatly improve CSCS’s ability to intercept fake certificates at the point of application.

Reporting a fraudulent card

If you suspect someone is using a fraudulent card, take the following actions:

  • Retain the card if possible
  • Make photocopies of the front and back of the card
  • Record the cardholder’s name and address if possible
  • Ask the cardholder where the card was obtained from
  • Contact the local police and report the matter*
  • Refuse access to site (subject to company rules)
  • Forward copies of all evidence to:

The Operations Team

CSCS Ltd

26 Store Street,

London

WC1E 7BT

marked “SUSPECTED FRAUDULENT CARD”

OR

email [email protected] making sure to include copies of all evidence

CSCS and CITB will fully support any prosecution with technical and factual evidence.

Similarly, to report a counterfeit qualification certificate, please contact the relevant Awarding Organisation or CITB.

*Please note: Contacting the police is at the discretion of each individual site and subject to company rules. CSCS and CITB always recommend contacting the police as this information can be helpful to the authorities when investigating issues such as modern-day slavery, people trafficking and right to work investigations.