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FAQs

  • How do I set up a new prepaid account facility with CSCS?
  • Details on how to set up a pre-paid account can be found here: https://www.cscs.uk.com/applying-for-cards/employer-applications/prepaidaccounts/

  • Does this affect individual applications?
  • This change does not affect individual applications. Individuals applying for cards over the telephone will continue to pay via a debit or credit card. However, when the new service is launched the quickest way to apply and pay for your card will be via the online system.

  • How do I find out more?
  • There will soon be guidance on setting up a prepaid employer account on www.cscs.uk.com/employer. Should you wish to speak to a member of the CSCS team to discuss your application and payment options then please call on 0344 994 4777.

  • What is an employer application?
  • An Employer Application allows someone to apply for a CSCS card on behalf of somebody else, or on the behalf of multiple other people included together in one application. These applications are known as Employer Applications as they are commonly used by employers to apply for CSCS cards on the behalf of their workforce. However, this process is also used by colleges, training providers and other organisations which need to apply for multiple cards at a time.

  • How do I submit an employer application?
  • To submit an Employer Application, you must first register an account on CSCS Online as an Employer, Training Provider or Third Party. This will give your account access to the employer application system. Please note that you will be signing up as a company or organisation, not as an individual.

    A more detailed guide to the employer application process can be found here.

  • How do I submit multiple applications?
  • When you complete an application, you will be given the option to save and add another. In this way you can submit a number of applications at once.

    A more detailed guide to the employer application process can be found here.

  • How much does an employer application cost?
  • Employer applications cost £36 per application, the same price as individual applications.

  • How do I pay for an employer application?
  • You can pay for an employer application using a debit/credit card or a CSCS Prepaid account. Please note that the prepaid account service is only available to those registered with CSCS as Employers, Training Providers and Third Parties.

  • Can I submit an application to renew and replace cards?
  • Yes. During the employer application process, you are given a choice to apply to a new card, renew a card or replace a lost/damaged card.

  • What information do I need to submit on an employer application?
  • To submit an employer application, you will need, for each application you submit:

    • A scanned copy of the candidate’s qualification certificate, or proof that they are registered to complete a recognised construction related qualification relevant to their occupation
    • The test ID number from the candidate’s CITB Health, safety and environment (HS&E) test. This can be found at the top of their pass certificate
    • To know the type of CITB HS&E test the candidate completed: There are several tests available, the correct test must be selected from the drop-down list. The type of test can also be found at the top of their pass certificate
    • The correct personal details of the candidate, including their address, telephone number, date of birth, surname, national insurance number and CSCS registration number (if they have held a CSCS card previously).
    • The candidate’s email address. If the candidate already has a CSCS Online account then this should be the email address they used to sign up for their account. Please note that a different email address is required for each applicant and a generic company email address should not be used.
    • A credit/debit card or a CSCS Prepaid Account to pay the £36 application fee (per card).