Changing your personal details

This page is about how to change the personal details, such as your name, date of birth or address, on your CSCS online account. To add or change the qualifications on your CSCS card, you will need to apply for a new card.

Please note that cardholders who want their changed personal details to be changed on their CSCS card, will need to replace their card.

 

CSCS requires the following documents from cardholders who wish to change the personal details associated with their CSCS Online account.

CSCS asks cardholders to upload scanned copies of these documents to the CSCS Online portal. This is more secure than email, and we cannot guarantee the safe return of any original documents which are mailed to us.

 

Change name

To change the name on your CSCS Online account, you can provide one of the following:

• Marriage or civil partnership certificate
• Birth certificate
• Deed poll
• Statutory declaration of name change
• Passport
• Driving licence
• Biometric Residence Permit

Or two of the following:

• Bank statement
• Utility bill
• Council tax bill
• A payslip

 

Change date of birth

To change the date of birth on your CSCS online account, you must provide one of the following:

• Passport
• Driving licence
• Birth certificate
• Biometric Residence Permit

 

Address

You can change your postal address from your CSCS Online account, or over the phone by passing our security questions.

 

National Insurance number

To change the National Insurance number on your CSCS online account, you must provide one of the following:

• Plastic NI card
• Letter from HMRC

 

Gender/Pronoun

To change the gender/pronoun on your account, you can provide one of the following:

• Deed poll
• Statutory declaration of name and gender change
• Gender recognition certificate
• A new birth or adoption certificate showing the new gender
• Passport
• Driving licence
• Biometric Residence Permit

Or two of the following

• Bank statement
• Utility bill
• Council tax bill