FAQs
- Can I apply for a CSCS card using the My CSCS app?
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Yes, applications can be made quickly and easily either using the My CSCS app or via CSCS Online.
Download My CSCS via Google Play or the App Store.
- Can I change my personal details?
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You can change your address, email address and phone number using my CSCS. To change any other personal details, you need to contact CSCS directly using the query function in your CSCS Online account, or by emailing [email protected]
- I don’t see my qualification/occupation on Card Finder
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If you cannot find your qualification or occupation on the CSCS Card Finder then please contact CSCS directly by emailing [email protected] with a description of your qualification or occupation, and any relevant qualification certificates.
Please be aware that CSCS does not issue cards for non-construction occupations, even if you work on a construction site. Click here for more information.
- What is your data privacy policy?
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You can read our data privacy policy here.
- What are virtual cards?
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A virtual CSCS card is just the same as your plastic CSCS card but stored on your phone rather than in your pocket. Your virtual CSCS card can be accessed using the My CSCS app on your phone.
- How do I download a virtual card?
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As soon as the application status indicates the card has been sent for printing, the cardholder can download the virtual card and use it on site immediately – no need to wait for the card in the post.
- How much does a virtual card cost?
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Your virtual CSCS card does not cost anything. It is included in the price you paid to apply for your physical CSCS card.
- I already have a CSCS card. Can I get a virtual card as well?
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Yes. Claim your card using the My CSCS app, and a virtual card will be automatically created for you using the data from your existing CSCS card.
- How do I use a virtual card?
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Click here[link] to read our guides on how to use a virtual card.
- How do virtual cards work?
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Virtual cards work by replicating your physical CSCS card digitally onto your phone. This digital card can then be used in the same way as your physical card.