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FAQs
What should I do if I suspect someone is using a fraudulent card?
How long will it take for my CSCS card to be sent to me?
How do I book a CITB Health, Safety and Environment Test
How do I find my nearest CITB Health, Safety and Environment test centre?
Can I get a refund if I decide that I do not need a CSCS card?
Can I buy materials to help me revise for the CITB Health, Safety and Environment Test?
Can my employees take the test at our premises to save time and travel costs?
What is the CITB Health, Safety and Environment Test?
Which level of CITB Health, Safety and Environment Test should I take?
I've lost my apprenticeship certificate. What should I do?
Other than my trade or occupation can I have other qualifications printed on my CSCS card?
Do FAS/SOLAS Safepass cardholders need to take the CITB Health, Safety and Environment test to apply for a CSCS Card?
How does the card application process differ between an Employers Apprenticeship and an Approved Appenticeship?
How much does it cost to take the CITB health safety and environment test?
I’m not qualified, what do I need to do?
How much does it cost to get qualified?
Why is CSCS stopping accepting new Profiled Route applications?
I have years of experience why do I need a qualification to prove that I’m a skilled site manager or supervisor?
I already have a CSCS card obtained through the Profiled Route, am I affected by this decision?
My current card does not have a CSCS logo, will I still be able to get onto site with it?
I don’t have an NVQ, does that mean I will have to get qualified?
What do card scheme operators have to do to comply?
When do card scheme operators have to meet the requirements?
Will card scheme operators incur costs for becoming CSCS logoed?
What does “introducing smart technology by 2020” actually mean?
What happened on 1st August 2016?
I expect to obtain Professional Membership during the five year life span of my new Trainee card. However, the membership could take more than five years to achieve. Will I be able to renew the Trainee card?
What happens if I have registered for but not completed my qualification by the time the new Trainee Card expires?
Do I need to pass the CITB Health Safety & Environment Test to obtain the new Trainee Card?
Why has the Trainee Card changed?
What is the Construction Site Visitor card?
Why is the Construction Site Visitor card being withdrawn?
When is the Construction Site Visitor card being withdrawn?
What do I need to do next?
What happens if my application for a Construction Site Visitor card arrives with CSCS before 3rd September 2018?
I renewed my Construction Site Visitor card before 3rd September 2018 and it expires after August 2020, what do I need to do?
Why stop issuing Construction Site Visitor cards in Feb 2020 when cards are valid until August 2020?
What card should I get instead?
My occupation is not construction related. What should I do?
My occupation is construction related but not covered by CSCS. What should I do?
My occupation is construction related but I have no qualifications. What should I do?
My occupation is construction related and I have a qualification. What should I do?
My occupation is construction related and I am a member of a Professional body. What should I do?
I need to get qualified. Is there any financial support available?
Isn’t this just profiteering?
How will CSCS use the money it gains from the price increase to improve the service?
How much will the whole process of getting a CSCS card now cost?
Does the price increase apply for all CSCS cards and applications?
Is the price increase related to fraud?
Is the price increase related to the price increase of the HSE test?
Why is the price being increased now?
When will the price of the card increase?
What is the new price for a CSCS card?
Can I apply for the Black Managers card with a construction related academic qualification?
How do I find out more?
Is anything changing regarding taking the HS&E test?
When is all this changing?
Can I still apply on paper?
Can I still call up and apply / renew my card?
What if I can’t as don’t have access to a computer?
Does this mean I have to apply/renew my card online?
Should I renew my card early?
Are there any scheme changes?
What happens to my CSCS card now?
Does this mean the price of the card will go up?
Will I be able to apply for a CSCS card in the meantime?
Why Teleperformance and ICREON?
What does this mean for CITB’s existing staff working on the CSCS contract?
Why have CITB decided to exit the contract?
Does this mean CITB will be selling CSCS to the private sector?
When will CITB stop delivering the service?
Does this mean CITB will no longer run the service?
Why are CSCS moving to online applications?
Why are CSCS removing paper-based postal applications?
When will the changes be implemented?
What happens if I make a postal application before 30th June?
I have always applied by post. What do I do now?
How do I apply over the phone?
Will applying over the phone increase the price of my card?
What happens if my postal application arrives after 30th June?
Can I email an application form after 30th June?
Does this change the employer application process?
Is this part of CSCS’s plans to introduce an online service?
What happens to my CSCS card now?
Should I wait for the online service before renewing my card?
How do I find out more?
Why are CSCS removing this exemption to passing the CITB Health, safety and environment test?
Are all exemptions being removed?
When will the exemption be removed?
What happens if I apply with the exemption before 2nd September 2019?
How much does the CITB Health, safety and environment test cost?
What if I obtained my CSCS card using the exemption?
How long is a CITB Health, safety and environment test valid for?
Who owns the Health, safety and environment test?
How do I apply for a CSCS card?
How much does a CSCS card cost?
I have just passed the CITB Health, safety and Environment test. Why can’t I get a card?
Who owns a CSCS card?
When will the CITB credit accounts be withdrawn?
Why is CSCS ending payments from CITB credit accounts?
How will I make payments in the future?
Are CITB credit accounts being closed down?
I have a CITB credit account, can I use it to pay for CSCS cards now?
How do I set up a new prepaid account facility with CSCS?
Does this affect individual applications?
How do I find out more?
What is an employer application?
How do I submit an employer application?
How do I submit multiple applications?
How much does an employer application cost?
How do I pay for an employer application?
Can I submit an application to renew and replace cards?
What information do I need to submit on an employer application?
Can I submit an employer application for someone who does/does not have a CSCS Online Account?
How do I delete an application?
What should I do if I have a problem submitting an employer application?
What should I do if I lose my HS&E test score report
What is the My CSCS app?
Where do I get the app?
What can I use the app for?
How do I login/create an account?
How do I add an existing card to my account?
I can’t sign up using my email address
Can I apply for a CSCS card using the My CSCS app?
Can I change my personal details?
I don’t see my qualification/occupation on Card Finder
What is your data privacy policy?
What are virtual cards?
How do I download a virtual card?
How much does a virtual card cost?
I already have a CSCS card. Can I get a virtual card as well?
How do I use a virtual card?
How do virtual cards work?
Do virtual cards show the same information as a regular card?
Can a virtual card be used instead of the plastic card?
Is the virtual card secure? What’s to stop someone using my phone and virtual card to get on site?
How do I check if a virtual card is valid?
What is Go Smart and how do I use it?
Can I use a photo of my virtual card to show I am certified?
Do I need to carry my CSCS card with me if I have a virtual card?
My site managers will only accept physical CSCS cards, not virtual ones. What should I do?
I can’t find my virtual card. What should I do?
What do I need to apply for my CSCS card?
How do I find out which CSCS card I should apply for?
Why do I need an CSCS logoed Industry Placement card to gain access to a construction site?
Apart from CSCS, which other certification schemes use the CSCS logo?
Does it matter which certification scheme a student gets an Industry Placement card from?
Will students be eligible for a CSCS logoed Skilled Card once they have completed a T Level or traineeship?
What types of qualification programmes require industry placements of 30 days or more?
What are T Levels?
What are Traineeships?
What is a Sandwich degree?
Are the Department of Work and Pensions (DWP) work experience initiatives applicable?
What card will learners on the Department of Work and Pensions (DWP) work experience initiatives need?
What are the eligibility criteria for the Industrial Placement card?
How long is the Industry Placement card valid for?
What if a student requires more than 3 years to complete a work placement?
Who applies for the Industrial Placement card, the student, training provider or employer?
What is the application process for the Industrial Placement card?
Why does a student have to take a Health and Safety test to get the card?
Which Health and Safety test is required?
How much will it cost to get an Industry Placement card?
Is it the responsibility of students to pay for their Industry Placement card?
If an employer is registered in-scope to CITB, can they claim grant support to help with the cost of providing a work placement?
Is there any general advice and guidance about work placements available to help employers, training providers and students?
What if I hold an existing card?
How much does an Industry Placement card cost?
Why is CSCS removing the need to provide occupational evidence and the associated endorsement from the reverse of the card?
What evidence do I now need to produce when applying for the Gold Supervisory card with an OWS S/NVQ?
How do you guarantee a supervisor has sufficient experience in the trade they are overseeing if the endorsement is removed?
My card is due to be renewed, can I keep the endorsement previously issued on the reverse of my card?
Can I remove the endorsement on the reverse of my card?
What if my card was issued through a CSCS Partner Card Scheme?
Will the price of the card change?
How do I apply for a Gold Supervisory card with an OWS S/NVQ?
Why has the General Construction Operations occupation title changed to Groundworker?
Will I still be able to use my existing card-checking technology once the app is launched?
What is the CSCS Smart Check app?
Which app do I need to download and where do I get it?
Is there a charge to download the app?
What are the benefits of CSCS Smart Check?
How does CSCS Smart Check work?
Can I use CSCS Smart Check without internet signal or WiFi?
I have scanned a card but no record can be found. Why is this?
How do I scan a card?
My card has expired. Will it show within the app?
What will show when scanning a CSCS or Partner Scheme card?
What should I do if the person presenting the card is not the same person displayed on the app?
What should I do if the app isn't working?
What's the difference between My CSCS and CSCS Smart Check?
Once you have scanned a card can you digitally forward it, make a PDF photo of the card or download copies for audit purposes?
How can it be used on sites where internet connectivity is poor or unavailable?
When will an API be available for database query and verification out of the application?
Does the app tell employers about previous working locations or historic information on cards, categories, exams or Health and Safety tests?
Does CSCS Smart Check replace Go Smart?
Will this be available online or just as an app?
Will we still be able to check online in the office still?
Will plastic cards still be sent out to operatives?
If someone has multiple cards issued will scanning one link to others?
Does the operator need to check the photos on the card and the app match?
What if there is a large queue of people waiting to get on site?
Do operatives have to register on this new app to get a QR code?
What is CSCS Smart Check?
How can employers keep accurate records of an employee’s training?
Will new cards issued be compatible with CSCS Smart Check straight away?
How do you show that you have checked a CSCS card?
If CSCS cards are kept within an office, will laminated copies be accepted by sites?
Where will I find the list of the 38 schemes participating?
Will the app alert when a registered card expires or is due to expire?
Will it be possible to use the app to confirm a CSCS holder's accreditation if they have forgotten their card?
If the Smart Check just checks card validity how is that going to improve fraud risk?
How would we report a fraudulent card?
Will the card scheme where fraudulent activity has been recorded be contacted to investigate?
How long is the transition period for CSCS Smart Check?
If the card doesn't show on CSCS Smart Check, would you expect this to be a case of fraud?
Can Health, safety and environment test scorecards be used to verify cards with CSCS Smart Check?
If a card has been lost or stolen and a replacement card issued, would the old card show as valid on CSCS Smart Check?
What is the CSCS test?
What is changing with Industry Accreditation?
When is Industry Accreditation withdrawal happening?
What does Industry Accreditation withdrawal mean for me?
Will I have to do the N/SVQ again to renew my CSCS card?
Would I need to take time off work?
Won't it take me years to complete an N/SVQ?
Will it be expensive to complete an experienced worker assessment?
Do I have to go back to college to complete my assessment?
How do I find a training provider?
What is Go Smart?
What is Changing with Go Smart?
How will the withdrawal of Go Smart impact construction sites?
How will third parties with IT integration change?
What about other schemes that use Go Smart?
Is the functionality in Smart Check the same as Go Smart?
Where can I find out more information about CSCS Smart Check?
If my IA card was issued before January 2020, do I have to get a new card?
Can I get CITB grants for an S/NVQ if I am self-employed?
I have an IA card issued by one of the CSCS Alliance Partner Schemes – do I still need to replace my card?
Can I renew my Industry Accreditation CSCS card if it expires between now and 31st December 2024?
Are AQP/PQP card holders able to supervise sites?
How do I know if I have an Industry Accreditation card?
What help is available for the self-employed?
Are there any alternatives to the CITB HS&E test?
Why are the SSSTS and SMSTS qualifications not accepted for a CSCS card?
Which professional body memberships and levels of membership are accepted for a CSCS card??
Which academic qualifications are accepted for a CSCS card?
How are specific industries affected, such as roofing?
Which card should be applied for if an individual has an NVQ, professional qualification and an approved membership?
What can I do if I have lost my qualification?
Why are HNCs, HNDs and Degrees not acceptable for a Manager card?
What about recognition of prior learning (RPL) achieved on previous NVQs?
Individuals without qualifications are just applying for a Labourer card rather than gaining a qualification
Are City and Guilds Craft and Advanced Craft Certificates acceptable for a CSCS card?
How is the S/NVQ assessed?
Will I have to do the N/SVQ again to renew my CSCS cards in 5 years?
Why is Industry Accreditation being withdrawn?
What if I got my IA card via the Profiled Route or ECCTIS?
News Items
Green card changes
CSCS certificates withdrawn...
Results of level one award pilot project...
Trevor Walker
Changes to profiled route
CSCS consultation on hold until further notice
Changes to the CRO card – another step towards a fully qualified workforce
CRO changes from October 1st
Smart move by SKILLcard
CSCS hits 2 million
BBC reporting fraudulent behaviour in the classroom
Action taken in light of fraud exposure
BBC fraud investigation: CSCS confirms cards at risk of cancellation
BBC Fake Britain reporting on construction industry certification cards
Changes to Profiled Route
Construction industry united in fight against fraud
Employers urged to check CSCS cards electronically
New application slashes CSCS card check times for home builders
Annual Review 2015
CLC: One Industry Logo. What does it mean for you?
Are you paying too much for your CSCS card?
Lightning Conductor Engineers and Steeplejacks: are you ready?
CSCS cards provide smart way to reduce vibration damage
Profiled Route is now closed
Employers urged to check CSCS cards the Smart way
Trainee card changes - are you ready?
Sites Go Smart with SmartCards in Construction Manager
Trainee Card Changes
Clarification for Cleaners
The CCDO Scheme goes Smart
No CSCS cards for NVQ Assessors
Occupations moved to ECS
CSCS to stop issuing CRO cards from 31st March 2017
Annual Review 2016 published
National SmartCard audit on 8th February
Professional Body status for the BIFM
CITB research into the experiences of non-UK construction workers
Locksmith and Safe Engineer occupations withdrawn from CSCS
Smart thinking by JIB PMES
CITB research into the experiences of non-UK construction workers
CSCS announces new apprenticeship funding agreement with CCATF
SSPC Trainthepainter signs agreement to display CSCS logo
Why a 100% carded workforce isn’t always 100% right
CSCS cards: new rules for asbestos operatives
Thermal Insulation occupations moved to TICA
Qualification developed for Architectural Metalworker
MSite and Carillion go smart with pre-induction
Virtual is getting real
CSCS accepts Water Jetters training programme
Enhanced document verification tackles overseas card fraud
Last Call for CRO Cards
CSCS accepts the PCN Certification
Glazing occupations now on the Q-card
NAS goes virtual with the SICCS skills card
Cold calling security notice
New SAFed route for welders to obtain CSCS cards
Enhanced verification of overseas qualifications
Health, safety & environment test redevelopment
Professional Body status for the Institute of Carpenters
WQ Inspection & Certification route for welders to obtain CSCS cards
Construction Leadership Council (CLC) reinforces backing of CSCS logo and a qualified workforce
LISS cards get smarter
CITB to withdraw from CSCS card administration service
Annual Review 2017 published
Blasting sector occupations transferred
Go Smart to be withdrawn from Windows phones
Asbestos occupations moved to Partner Schemes
British Safety Council cracks down on fraudulent Level 1 Award certificates
CSCS approves Safe2Site online course
Labourers wrongly turned away from site due to CSCS logo confusion
CSCS welcomes new Chairman
British Safety Council suspends The Digital College’s delivery of Labourer qualification
CITB announce Health, safety and environment test price rise
CSCS to withdraw the Construction Site Visitor card
CSCS announce price rise
Overseas qualifications under the spotlight
FIS launches CSCS card upgrade offers for the drylining trade
NPORS cards wrongly turned away from site
Launch of FIS #iBuiltThis2018 campaign
New white paper highlights the need for more CSCS SmartCards to be checked electronically
Bricklayer Trailblazer gains CSCS recognition
Professional Body status for the Chartered Institute of Housing
EUSR issues new cards
Jail sentence for online card manufacturer
Digital College online award reinstated
CSCS introduce online employer applications
Laboratory Technician Apprenticeship gains CSCS recognition
Annual Review 2018
CSCS approves gold card for past graduates of TSA Surveying Course
Guidance for Managers with academic qualifications
Guidance on work experience placements
CSCS to launch online application service
CSCS announce plans to withdraw Industry Accreditation
CSCS to withdraw postal applications
Look for the logo
Changes to the Health, safety and environment (HS&E) test
Important Notice for Construction Support Line Applicants
CSCS to end exemption to the CITB Health, safety and environment test
Professional body members eligible for cards
CSCS launches new website
CSCS ends exemption to Health, safety and environment test requirement
Online application issues
Annual Review 2019
Validating your CITB HS&E test
iPhone game changer for electronic card checks
New route to a card for welders
IOSH launch Safety, Health and Environment course
British Safety Council to withdraw delivery of Labourer card qualification
CSCS no long accepting new alternatives to the Level 1 Award
Lift and Escalator Testers to get Supervisor cards
CSCS supports Talent Retention Scheme
New features added to CourseSight
Health and Safety Awareness Course Goes Online
PASMA joins CSCS as Partner Card Scheme
CSCS accepts recognised apprenticeships
Postal applications: past their best
Annual Review 2020
New CSCS cards are virtually the same
FASET becomes the latest CSCS Partner Card Scheme
Partner Card Scheme GQA announce new card design
CourseSight-CSCS link simplifies site admin
RICS recognised by CSCS
Academic qualifications transferred to Building Engineering Services
Academic qualifications transferred to Electrotechnical Certification Scheme
More Institution of Lighting members eligible for CSCS cards
CICES continued recognition by CSCS
SICCS picks up CSCS occupations
Industry Placement card sets learners on the right pathway into construction
CSCS improve Academically Qualified Person applications
New NEBOSH qualification now accepted for Academically Qualified Person applications
Registrations open for employers to take part in Open Doors 2021
CSCS and CITB talk fraud with Fix Radio
Certain City and Guilds qualifications to require accompanying e-certificates
Industry Placement card set to launch ahead of new academic year
Changes to Occupational Work Supervision NVQ structure and CSCS cards
Chartered Society of Designers members eligible for CSCS cards
SBATC and CSCS card partnership ends after successful seven years
Applying for CSCS cards: Common queries answered
CSCS publishes Annual Review 2021
New CSCS Smart Check app to revolutionise card verification procedures
CSCS Smart Check app | January 2022 update
Information regarding Professional Development Awards (SQA)
Construction Enquirer: New app set to simplify site skills card checks
CSCS Smart Check webinars
CSCS Smart Check app | March update
CSCS Smart Check - Go-live information
CITB announce Health, safety and environment test price rise
CSCS Smart Check: One app to check millions of qualifications
Construction News: CSCS Smart Check app keeps watch over skills
CSCS Smart Check: already raising standards
Construction Industry Council launches new route to CSCS Card for Built Environment Professionals
CSCS Chief Executive Graham Wren retires
CSCS Smart Check app updated
Closure of the Personal Fall Protection Installer Permanent Solutions courses
CSCS reminds industry of need to accept digital SICCS cards
Supporting apprentices with free CSCS cards
Not all occupations require CSCS cards
CSCS Smart Check: FASET training course expiry dates
How to submit an Employer Application for a CSCS card
IIRSM members with relevant skills eligible for CSCS cards
CSCS Chief Executive to participate in CEO Sleepout
CSCS mourns the death of Her Majesty The Queen
HS2 tunnel site opens doors to launch national drive to get young people into construction
CSCS Alliance: raising standards and safety in construction
NEBOSH construction qualification secures CSCS recognition
CSCS publishes Annual Review 2022
Discover Careers in Construction with Open Doors 2023
New guidance and support for Industry Accreditation announced
Industry Accreditation support discussed on Fix Radio
Industry Accreditation: Common queries answered
CSCS supports HSE campaign to highlight the risk of asbestos to those working in trades
British Safety Council certificates not accepted for Labourer cards
The CSCS Alliance at UK Construction Week 2023
Changes to the CITB HS&E test for Managers & Professionals (MAP)
Watch back: Does my CSCS card still work?
Don’t pay more than £36 for a CSCS card
CSCS announces changes to Professionally Qualified Person card requirements
CSCS wins landmark intellectual property case
Construction Leadership Council Employer Survey: Routes into Industry
CSCS to host Industry Accreditation webinar
Industry Training Board Review 2023 - call for evidence
CSCS and IOSH collaborate to improve data verification measures
JIB Chief Executive Jay Parmar appointed to support Building Safety Regulator and Industry
Watch back: CSCS Industry Accreditation webinar
Build UK publishes Routes of Entry in Scotland guide
CSCS Vacancy: Independent Chair
CSCS reinstates IOSH course following improvements